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Is it OK to ask about specific products? Should we provide some guidelines on how to do so?

For example, I asked a question about the Dwarven Forge product here, which spawned both a good response from an actual user of the product, as well as some good suggestions on alternatives. However, a similar post later, discussing the Epic Words website, was attacked as being an "advertisement", so I deleted it. I still have other products I'd like to ask on, but I thought it would be good if we could get a policy / suggestions on how to phrase these kind of questions so that they're not upsetting anyone.

(This should probably be community-wiki)

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I have no problem with folks asking about a specific product. I don't remember the Epic Words post, it may have predated me.

If a post smells like an advertisement then I could see objecting to it, but if you are asking for opinions/reviews of a certain product I don't think that would be problematic.

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    \$\begingroup\$ Also let me add that you should trust the community process here. One guy making douchey comments on your post isn't an "attack" you need to respond to - if five people feel the same way, your post'll get deleted. \$\endgroup\$ – mxyzplk says reinstate Monica Oct 17 '10 at 5:30
  • \$\begingroup\$ Yes, what mxyzplk said. I noticed that deleted Epic Words post, and wondered why. I'd be in favour of re-opening it. \$\endgroup\$ – SevenSidedDie Oct 17 '10 at 6:52

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