In the last few days I've noticed a new user has posted ~5 questions; most are of poor quality, showing little to no research. Some of the questions have been flagged as too broad or unclear, but not all. This user is a new DM, and it seems that the user is trying to have his campaign written by forum but is spreading it across multiple posts.
Do we have a policy on how to handle this, or should we simply downvote each question until the user learns how to use the site correctly?
Posts should be voted/commented upon regardless of author. We're all human, of course, but to the extent that we're aware that we may harbor a bias against an author (borne of experience), we should double-check ourselves that we're voting the post, not the user.
That said, there are times that a user is doing... ~things~, none of which seem, individually, to merit action but which, when taken as a whole, bother you. In that case go ahead and raise a flag for moderator attention, please. One of our charges is to keep an eye out for "consistent, low-quality contributions over time."
We have some tools to help with that, we raise flags ourselves just to keep our eye on someone, but it's a tough job, it's a subjective job, and it requires sustained effort. Luckily, that's exactly the sort of problem that an educated and well-intentioned crowd can help a lot with.
The "in need of moderator intervention (be specific)" flag reason is great for this: raise a flag on any post by the author and explain the pattern you're seeing. You probably won't see any response from us*, but please know that we appreciate the help!
* - If we end up taking no action it's strange and hard to go back and find the initial flagger to explain; if we do take mod action it's not really appropriate to do so.
The site code will take care of this automatically, if the user does not improve. The exact mechanisms are secret, but if a user gets enough Bad Post Points of a type then the site won't let them post any more stuff of that type until the score goes up from editing or like a month passes so deletion Bad Points go away or something like that.
Helping them before then is obviously better, though.
